Concealed — Shipping Policy (Preorders)

Last Updated: November 24, 2025

How Preorders Work

Concealed releases products through a preorder system, meaning items are not kept in stock. All pieces are produced specifically for each customer after the preorder window closes.

This allows us to maintain quality and reduce waste.

Estimated Timeline

Because preorder items are made to order, shipping timelines are estimates, not deterministic.

General Timeline

• Production: Typically 4–10 weeks after preorder closes

• Shipping (after production):

  • U.S.: 3–7 business days

  • International: 7–21 business days

If delays occur due to production or supply chain issues, we will notify you by email.

Order Updates

You will receive updates at key stages:

• Preorder confirmation

• Production start

• Production finish

• Shipment with tracking

Tracking information may take up to 48 hours to update.

Orders With Multiple Items

Orders containing both preorder and ready-to-ship items will be shipped together once all pieces are ready.
If you want items shipped separately, contact us—additional shipping charges may apply.

Address Issues

Please ensure your shipping address is accurate at checkout.
Concealed is not responsible for packages delivered to incorrectly entered addresses.

Lost or Stolen Packages

Once an order is marked as delivered by the carrier, Concealed is not responsible for lost or stolen packages.
If a package is lost in transit, contact us so we can assist with a carrier claim.

Customs & Duties (International Orders)

Import taxes, duties, or customs fees are the responsibility of the customer and vary by country.

Questions?

Email us anytime at concealedclothing1@gmail.com or @concealedclothing1 on Instagram or @concealedclothing on TikTok for help with your preorder or shipping status.